Vitel Global Admin Settings
The Vitel Global app allows you to view all change logs for the phone system, users, and administrators.
Maintain System Change History
Keep track of all activities and modifications to your business phone system. It offers a timeline of all system activities, including call information, configuration changes, and user activity.
VoIP Multipurpose Feature
VoIP audit trails can be used for several things, such as performance assessment, security auditing, compliance monitoring, and troubleshooting.
Simplified Business Management
Aids administrators in managing communication issues such as user login and setup issues, enables tracking of changes made by others, and makes it easier to manage huge enterprise phone systems.
Best Source of System Change Data
Businesses and organizations that use VoIP technology might benefit from the information found in audit trails.
Optimize System Performance
They can enhance the functionality of the system, provide security and compliance, and aid in the detection and correction of issues.
Benefits of Audit trail
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Compliance monitoring
Businesses may make sure they are adhering to all applicable laws and guidelines, including those of call recording, data retention, and privacy, by using a VoIP audit trail.
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Security auditing
Businesses may make sure they are adhering to all applicable laws and guidelines, including those of call recording, data retention, and privacy, by using a VoIP audit trail.
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Troubleshooting
It helps companies in locating and analyzing phone system issues. Businesses can spot system activity patterns that can be contributing to performance concerns.
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Performance evaluation
The VoIP system's performance should be tracked and evaluated. You can find areas where system performance could be enhanced by looking at the trail, such as call quality, network capacity, or call routing.
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Historical record
This offers a record of previous system activity that can be used as a resource in the future. It is useful because it gives a thorough account of system activity in the event of a disagreement or legal action.
