Reading Time: 5 minutes Introduction: In the present day, Unified Communications make it possible to collaborate and allow us… Continue reading Why are Unified Communications Unparalleled?
By Shushrutha Reddy
Reading Time: 5 minutes Can VoIP Communication efficiently support businesses in many ways? VoIP Communication is a revolution of… Continue reading What Is the Role Played by Smartphones In Boosting VoIP Communication?
Reading Time: 5 minutes Call Routing is an essential business calling feature. When a customer calls a company’s support… Continue reading What Is Call Routing & How Does It Work?
Reading Time: 5 minutes Text messaging is an innovative idea that emerged in the year 1984 that has come… Continue reading What are Message Alerts & Voicemail Notifications?
Reading Time: 5 minutes CPaaS: What is it? A Communications Platform as a Service is referred to as CPaaS.… Continue reading What is CPaaS?
Reading Time: 5 minutes While on an internet call, a jitter can be briefed as the time delay and… Continue reading What is Jitter?
Reading Time: 4 minutes What is a BPO? The practice of contracting out various company-related operations to outside suppliers… Continue reading What is Business Process Outsourcing (BPO) Service
Reading Time: 4 minutes Automatic Call distribution (ACD) is a VoIP feature that serves the purpose of routing customer… Continue reading What is ACD (automatic call distribution)?
Reading Time: 4 minutes An enterprise is commonly called an organization or a company. Despite this, the word Enterprise… Continue reading What is Enterprise?
Reading Time: 4 minutes Virtual phone numbers and cloud contact centers work together to provide the best customer support.… Continue reading How do Virtual Phone Numbers and Cloud Contact Centres Work?