Reading Time: 5 minutes The introduction of Toll-free numbers has changed business operations and marketing strategies to a great… Continue reading What do you mean by a Toll-Free Number? What are its Benefits?
By Prasanna Dasari
Reading Time: 5 minutes Text messaging is an innovative idea that emerged in the year 1984 that has come… Continue reading What are Message Alerts & Voicemail Notifications?
Reading Time: 5 minutes CPaaS: What is it? A Communications Platform as a Service is referred to as CPaaS.… Continue reading What is CPaaS?
Reading Time: 5 minutes While on an internet call, a jitter can be briefed as the time delay and… Continue reading What is Jitter?
Reading Time: 4 minutes Automatic Call distribution (ACD) is a VoIP feature that serves the purpose of routing customer… Continue reading What is ACD (automatic call distribution)?