Interactive voice response (IVR)

Reading Time: 5 minutes A significant component of a virtual phone system is interactive voice response, which engages callers… Continue reading What is Interactive Voice Response [IVR]? – 2023

Reading Time: 5 minutes The abbreviation for automatic call distribution is ACD. It is a communication framework that could… Continue reading Call Center ACD- Automatic Call Distribution for the Best Customer Service

Reading Time: 5 minutes Business Solutions always go hand in hand with the educational sector, cloud phone technology is… Continue reading Business Solutions for the Educational Sector