CustomerService

Get the latest articles from our journal, writing, discuss and share
What-is-a-Cloud-Contact-Center-&-How-It-Works
cloud telephony 10 months ago What is a Cloud Contact Center & How It Works?

Reading Time: 5 minutes A Cloud Contact Center represents a paradigm shift in customer service, using the power of… Continue reading What is a Cloud Contact Center & How It Works?

Nagendra Merigan By Nagendra Merigan
0 295
Call-Queuing-in-Business
Business Phone System 1 year ago What is the Role of Call Queuing in Business?

Reading Time: 4 minutes Call queuing plays a pivotal role in business phone systems, ensuring a systematic approach to… Continue reading What is the Role of Call Queuing in Business?

Nagendra Merigan By Nagendra Merigan
0 309
Call Forwarding vs Call Transfer
Business Phone System 2 years ago Making the Right Choice: Call Forwarding vs. Call Transfer Explained

Reading Time: 6 minutes In the communications industry, understanding jargon can be challenging for those not familiar with it.… Continue reading Making the Right Choice: Call Forwarding vs. Call Transfer Explained

Prasanna Dasari By Prasanna Dasari
0 627
Search
categories
AI 5 API Integration 6 Business Phone System 78 Business Tips & Tricks 44 Cloud PBX Market 14 Customer Experience 24 GSM Solutions 1 Insights 52
newsletter
Register now to get latest updates on promotions & coupons.

    Social
    popular tags
    Call center technologycloud calling technologyCloudContactCenterscustomerexperienceCustomerServiceCustomerServiceSolutions