cloud telephony
8 months ago
What is a Cloud Contact Center & How It Works?
Reading Time: 5 minutes A Cloud Contact Center represents a paradigm shift in customer service, using the power of… Continue reading What is a Cloud Contact Center & How It Works?
By Nagendra Merigan
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Cloud Services
1 year ago
5 Reasons Why UCaaS is a Must-Have for Insurance Call Centers
Reading Time: 4 minutes Making the switch to UCaaS, a technique of communications technology that involves merging numerous communication channels… Continue reading 5 Reasons Why UCaaS is a Must-Have for Insurance Call Centers