Business Phone System
2 years ago
Business Phone Calling and Call Management at the Organizational Level
By Shushrutha Reddy
Reading Time: 5 minutes Straight to the topic, let us start with business call management first. Businesses, according to… Continue reading Business Phone Calling and Call Management at the Organizational Level
![Shushrutha Reddy](https://www.vitelglobal.in/blog/wp-content/uploads/2023/08/shushrutha.png)
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VoIP Phone Solution
2 years ago
What is ACD (automatic call distribution)?
Reading Time: 4 minutes Automatic Call distribution (ACD) is a VoIP feature that serves the purpose of routing customer… Continue reading What is ACD (automatic call distribution)?