Reading Time: 5 minutes Communication is an entity in business operations and both are not the same thing. A… Continue reading Call Management Software: What is it & what does it do?
By Sneha Ravula
Reading Time: 5 minutes Straight to the topic, let us start with business call management first. Businesses, according to… Continue reading Business Phone Calling and Call Management at the Organizational Level
Reading Time: 5 minutes Call Routing is an essential business calling feature. When a customer calls a company’s support… Continue reading What Is Call Routing & How Does It Work?
Reading Time: 4 minutes Automatic Call distribution (ACD) is a VoIP feature that serves the purpose of routing customer… Continue reading What is ACD (automatic call distribution)?
Reading Time: 4 minutes Radio Frequency – Definition: Radio frequency was best used in the 90’s and it is useful… Continue reading What is Radio Frequency?
