Reading Time: 5 minutes While on an internet call, a jitter can be briefed as the time delay and… Continue reading What is Jitter?
By Nagendra Merigan
Reading Time: 4 minutes What is a BPO? The practice of contracting out various company-related operations to outside suppliers… Continue reading What is Business Process Outsourcing (BPO) Service
Reading Time: 4 minutes Automatic Call distribution (ACD) is a VoIP feature that serves the purpose of routing customer… Continue reading What is ACD (automatic call distribution)?
Reading Time: 4 minutes It is true that operational abilities will lead to success in business management. Simultaneously, decision-making… Continue reading What is Decision Making in Business Management is Important
Reading Time: 4 minutes An enterprise is commonly called an organization or a company. Despite this, the word Enterprise… Continue reading What is Enterprise?
Reading Time: 4 minutes Virtual phone numbers and cloud contact centers work together to provide the best customer support.… Continue reading How do Virtual Phone Numbers and Cloud Contact Centres Work?
Reading Time: 4 minutes It is an internet protocol that connects people. SIP trunking enables voice and data communication… Continue reading What Is SIP Trunking?
Reading Time: 4 minutes Video Conferencing Definition Video conferencing Solutions generally refers to internet calling where two or more… Continue reading What is Video Conferencing Solutions?
Reading Time: 3 minutes Disaster Management is something that every customer seeks when it comes to business services. It… Continue reading VoIP in Disaster Management and Recovery
Reading Time: 3 minutes It is not an exaggeration but IVR Service itself is a customer support program. Interactive… Continue reading What are the Essential Features of IVR Service for Business Growth?